Solve the challenges across the entire customer lifecycle with an integrated set of capabilities to deliver game-changing customer experiences with real-time decisions, at scale bringing together data, analytics, machine learning & AI and human expertise.
Make smarter decisions, build stronger customer relationships, and achieve operational excellence with FICO, the world’s leading provider of analytics software, solutions, and services.
The platform empowers businesses across a diverse range of industry verticals to leverage insights gained through data to make complex, critical decisions at scale with precision and confidence.
The platform empowers you to outsmart fraudsters with its Machine Learning (ML) capabilities. Identify a wider range of fraudulent activity, achieve accurate crime detection, streamline case management, and ultimately, elevate your customer experience.
Predictive analytics
Data Analysis
Plan Identity-proofing
Account Monitoring
Get faster loan approvals, reduce risk, and streamline operations with Application Risk Models (ARM) for increased profitability.
Emphasize Positive Outcomes
Accelerate Loan Approvals while Simultaneously Boosting Profitability and Driving Financial Growth
Ensure Regulatory Compliance
Boost your customer acquisition with personalized offers and experiences. Start simple and see results fast with basic strategies, then scale up with our AI-powered platform. The platform offers a secure, flexible cloud environment for you to easily adapt your campaigns and leverage advanced analytics to optimize performance.
Streamline your communication and empower growth with a scalable solution for building and managing digital channels across your entire organization.
Execute conversational messages and best practice strategies
Conduct any number of digital individualized dialogues
Engage consumers in automated dialogues
Tested and proven
Unify customer interactions from marketing to collections with our dynamic communication platform, offering seamless support throughout the lifecycle.
Develop Operational Efficiency
Offer Customer Support
Drive Smart Lifecycle Communication Strategies
Respect Customer Choices
Deliver Constant Customer Experience
A smart, multi-channel digital assistant that safeguards customers from fraud while enhancing their experience
Catch More Fraud
Manage Communications Your Way
Leverage the Platform’s Fraud Management and Leadership Expertise
Stay ahead of evolving customer needs with our platform’s advanced customer management technology. Gain real-time, 360-degree views of account performance to proactively address any changes.
Maximize Your Portfolio
Stop fraud in its tracks. The industry-leading solutions evolve with the threats you face. From real-time transaction monitoring to identity verification, we empower you to detect scams, prevent application fraud, and stay ahead of emerging tactics. Continuous innovation helps you spot trends before they impact your business.
Right Data, Right Place, Right Time
Insightful Insights
Best Actions. Proper Outcomes
Results that Matters
Forget siloed solutions. This platform offers a powerful toolbox of flexible capabilities – data, insights, actions, and outcomes – that seamlessly work together. It empowers you to tackle any customer challenge imaginable, throughout their entire journey.
Win new customers with no manual intervention
Deliver frictionless customer experience in real-time
Drive account opening and growth
Swiftly adjust customer onboarding workflows, decisioning logic, and risk models
Automate routine administrative tasks
The next-gen, applied intelligence platform to power your customer connections.
Revolutionize how organizations make decisions and apply intelligence across the customer lifecycle with FICO.
